The Computer Guru Radio Show (Episode 97 Hour 2)

 

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Posted by guru    Date: Saturday, July 24, 2010

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The Computer Guru Radio Show (Episode 97 Hour 1)

 

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Posted by guru    Date: Saturday, July 24, 2010

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Returning the iphone4.

As I pulled into the parking lot of the La Encantada Mall I noticed I was not in Kansas anymore. I parked my mini van among a sea of S.U.V’s and Smart cars. I pilled all my kids out of the car and headed to the apple store. Once we got into the apple store I saw more employee’s on the sales floor than all of a single best buy store and yet I couldnt get a single person to help me. My wife finaly tracked down and stopped a employee as he was coming out of the back room. She asked him if he could help us. He looked around the store as if he was trying to find a way out of helping us. He then sighed and agreed to help us. We pulled out all four of our iPhones (two new ones and two old one). I explained to the “Genius” that we wanted to return the two new ones and re-activate our old ones. He then looked at me puzzled as if to say “why would you want to return such a great product.” He claimed he didnt know how to do that and had to go in back and ask how. He then disappeared to the back room to where I expect they keep the real “geniuses” locked up. As he was gone I turned to my wife and told her “I cant believe no one has never tried to return one of these”. She then said “Perhaps people keep them to stay with the other sheep.”
When he finaly returned he said that he could return the new phones but could not re-activate the old one. At this point I was already a little upset about how he was looking down his nose at us. I told him “You deactivated them when we got the new ones why cant you re-activate them.” He could not give us a answer. I would have asked for a manager but I just wanted to get my money back and get the heck out of there. As he was returning the two phones my wife asked him if he could erase all the info from the phones. She didnt want anyone to get our pictures, music, videos or notpad. He said “Nobody will look at your data.” As if we are just suppose to trust him. I then grabbed both the phones and erased the data from both of them in less than the time it took him to return them. He then gave us the reciept and we walked out. As we walked out we breathed a sigh of relief. It was finaly over.

On our way to the car we were trying to think of the nearest AT&T store. We both were drawing a blank. By sheer reflex I pulled out my old iPhone to look one up. The laugh was on me. No service. DUH!! We drove down the street and found a free Wi-Fi signal and looked one up. When we got to AT&T they were real nice. I explained to them what I needed to do. They then asked “why didnt apple re-activate them” I laughed and said I have no idea. They explained I would have to buy new SIM cards. I explained to them that “that will not work for me”. They then made a few phone calls and managed to give them to me for free. The AT&T store just wanted to make me happy and that went a long way. But not good enough to keep me as a customer. Lets hope the droid x is better. So far it is.

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Posted by Randell    Date: Saturday, July 17, 2010

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The Computer Guru Radio Show (Episode 96 Hour 1)

 

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Posted by guru    Date: Saturday, July 17, 2010

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The Computer Guru Radio Show (Episode 96 Hour 2)

 

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Posted by guru    Date: Saturday, July 17, 2010

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It’s a friggin Laser Printer…

Newegg is selling a Samsung Laser Printer for $49.99 if you use EMCYVYN35 at checkout. You’ll also need to sign up for their newsletter, but it’s a smoking deal no matter how you look at it.

Replacement cartridges are a bit pricey, but getting your old ones refilled would be fine on a simple printer like this.

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Posted by guru    Date: Saturday, July 3, 2010

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The Computer Guru Radio Show (Episode 94 Hour 1)

 

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Posted by guru    Date: Saturday, July 3, 2010

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The Computer Guru Radio Show (Episode 94 Hour 2)

 

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Posted by guru    Date: Saturday, July 3, 2010

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The Computer Guru Radio Show (Episode 93 Hour 1)

 

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Posted by guru    Date: Saturday, June 26, 2010

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The Computer Guru Radio Show (Episode 93 Hour 2)

 

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Posted by guru    Date: Saturday, June 26, 2010

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